Operational automation · Commerce, ERP, CRM and accounting systems
ERP, CRM & Accounting Integration Delivery
Connect the systems around your store with clear ownership, testable rules, and supportable failure handling.
Starting scopeFrom EUR 495
First conversation: fit, access and the next useful evidence. No credentials required.
A business integration is more than moving fields from A to B. Customer identity, tax, currency, product codes, discounts, refunds and accounting dates all have rules. When those rules are implicit, a technically successful sync can still create duplicate contacts, unbalanced invoices or work that finance must repair by hand.
Sanestly starts with the business event and the system that owns each decision. We specify mapping, timing, identifiers, validation, retries and reconciliation before building the connection. The implementation includes the operational controls needed to understand failures after launch, not just a happy-path demo.
What you may be seeing
Signals that the workflow needs attention
- Orders or invoices are re-entered by hand
- Customer and product records duplicate across systems
- Refunds, discounts or tax do not reconcile
- A custom sync works until an API, field or business rule changes
The useful outcome
What changes after the work
- Explicit source-of-truth and ownership for every synchronized record
- Field and transformation rules reviewed by the people who use the data
- Idempotent processing, retry behavior and reconciliation by design
- Runbooks and observability that reduce dependency on the original developer
How we approach it
A narrow investigation before a broad implementation
Discovery covers the event volume, latency needs, data sensitivity, API limits and exception rate. We challenge requests for real-time synchronization when a scheduled, reviewable batch is safer and cheaper. The design makes tradeoffs visible before code fixes them in place.
Delivery is staged with representative records and acceptance cases for normal orders, corrections, refunds, cancellation and reprocessing. Credentials are kept out of code, identifiers are persisted for traceability, and ambiguous failures are surfaced rather than retried forever.
Define ownership
Agree which system creates and controls customers, products, orders, invoices, payments and corrections.
Specify the contract
Document mapping, validation, timing, identifiers, limits, error behavior and acceptance examples.
Deliver in stages
Run representative records through a test environment, then release with controlled volume and reconciliation.
Prepare operations
Provide monitoring, replay controls, runbooks and a clear process for schema or API changes.
Deliverables
What you receive
- Integration architecture and ownership map
- Field mapping and acceptance specification
- Implemented and tested data flow
- Monitoring, replay and support runbook
Common questions
Before we start
Can you work with a system that has no modern API?
Possibly. Stable file exchange, database views or vendor-supported connectors may be appropriate, but we do not build on unsupported access without documenting the maintenance risk.
Should every change sync in real time?
No. Real-time events add ordering, retry and support complexity. We recommend them only where the business cost of delay justifies that complexity.
Who supports the integration after launch?
The handover includes operational documentation and failure controls. Ongoing support can stay with Sanestly or transfer to your team, depending on the systems and service level required.
Start with the evidence
Show us the failure, the systems involved, and what a correct outcome looks like.
We will reply with the first useful diagnostic step and tell you if the work does not fit this service.