Warranty & Repair
for Wix
Warranty claims without the inbox chaos.
What it does
A warranty claim by email becomes a thread nobody can find. Warranty & Repair gives it a shape: the customer files a claim against a real order, attaches photos, and follows the status in a portal instead of asking you for updates.
Your side is a triage queue with the order, the serial, and the evidence in one place. Approve, ask for more info, issue an RMA, log the repair, close. Every step is recorded.
What is inside
- Customer claim portal tied to real Wix orders
- Serial and asset registry for what you sold
- Evidence photos attached to each claim
- Triage queue, RMA issue, and repair work orders
- Status emails at the milestones customers care about
- Full audit trail per case
03From the product, not a mockup
What it looks like inside
Real screens from the live app. Click any of them to expand.
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